FAQs & AGBs

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

Culinary delights and food preparation are particularly important to us at the Habachklause. Please let us know before your arrival if you have any allergies or intolerances so that our kitchen team can prepare for them.

We are obliged by law to inform you about those 14 substances or products that can cause allergies or intolerances. We refer to personal responsibility and ask you to clarify with our team before consumption whether and which ingredients are contained in the respective dishes offered. We cannot guarantee that dishes are 100% free from certain allergens. However, we will do our best to inform guests verbally about any intolerances.

Please note that many credit and debit cards have a daily, weekly and international limit. We recommend clarifying this with your bank before you go on holiday.

Kristall-Apotheke in Bramberg, Tel. +43-6566-72816

General practitioners
Dr Michaela Lampl in Bramberg, Tel. +43-6566-7379
Dr Christian Lerch in Bramberg, Tel. +43-6566-7002
Dr Walter Bogensperger in Neukirchen, tel. +43-6565-6363
(all within approx. 5 minutes' drive)

Paediatrician
Dr Roland Drexler in Mittersill (15 minutes by car), tel. +43-6562-20350

Tauernklinikum in Mittersill (15 minutes by car): Tel. +43-6562-4536-0
24-hour emergency medical telephone service: Tel. +43 141

Dentist
DDr Reichegger in Neukirchen (5 minutes by car), tel. +43-6565-6674

Children's dentist
Dr Stefan Zwicknagel and DDr Cornelia Strasser in Mittersill (15 minutes by car), Tel. +43-6562-48650

Veterinarian
Dr Cornelia and Otto Herr in Bramberg, Tel. +43-664-2366633
(within approx. 5 minutes' drive)

There is no discount for late arrival or early departure. Services not consumed will not be refunded.

We offer a laundry, drying and ironing service. The reception team will be happy to inform you. Should a mishap occur during the night, you will find fresh bed linen on the 2nd floor of the main hotel building and on the 1st floor of the farmhouse chalet.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

Bank transfer from an EU country:
Recipient: Habachklause Management GmbH
IBAN: AT11 2040 2003 0013 2225
BIC: SPMIAT21XXX
Sparkasse Mittersill, Bramberg branch

Bank transfers from non-EU countries:
Recipient: Habachklause Management GmbH
IBAN: AT11 2040 2003 0013 2225
SWIFT: SPMIAT21XXX
Attention! Swift transfers are subject to charges! Bank charges to be borne by the client.

Please state the booking number with the bank transfer so that we can allocate the receipt of payment.

The hotel bill at check-out can be paid with cash in EURO, debit card or debit/credit card we accept VISA and Mastercard.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

You can find all the information on this at Privacy.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

Culinary delights and food preparation are particularly important to us at the Habachklause. Please let us know before your arrival if you have any allergies or intolerances so that our kitchen team can prepare for them.

We are obliged by law to inform you about those 14 substances or products that can cause allergies or intolerances. We refer to personal responsibility and ask you to clarify with our team before consumption whether and which ingredients are contained in the respective dishes offered. We cannot guarantee that dishes are 100% free from certain allergens. However, we will do our best to inform guests verbally about any intolerances.

Culinary delights and food preparation are particularly important to us at the Habachklause. Please let us know before your arrival if you have any allergies or intolerances so that our kitchen team can prepare for them.

We are obliged by law to inform you about those 14 substances or products that can cause allergies or intolerances. We refer to personal responsibility and ask you to clarify with our team before consumption whether and which ingredients are contained in the respective dishes offered. We cannot guarantee that dishes are 100% free from certain allergens. However, we will do our best to inform guests verbally about any intolerances.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

On the day of arrival the rooms and suites are ready for occupancy from 2 pm, on the day of departure we ask you to vacate the rooms by 10 am. The hotel inclusive services begin and end at these times.

Arrival from 7 am
If you book an Early Arrival Package, you can arrive for breakfast or lunch.

Late arrival after 8 pm
For late arrivals, we are happy to serve snacks or a cold snack platter on request. If you arrive before 10 pm, we will serve the snacks or snack platter in the restaurant, after which we will bring the order to your room. Please let us know if you are arriving after 8pm.

A late check-out is possible depending on availability. The reception team will be happy to inform you.

Please note that smoking is strictly prohibited in all rooms and suites. The smoking ban also applies to e-cigarettes.

Legally prescribed local tax from the municipality of Bramberg: € 2.55 per person aged 15 and over per night

Legally prescribed Mobility tax since May 1, 2025: € 0.50 per person (aged 15 and over) and per night for the free use of all public transport throughout the province of Salzburg. From May 1, 2027, the contribution will be increased to €1.10.

Happy Card from Familotel:
With the Familotel Happy Card, 5% will be deducted from the room rate. The reservations team requires the card number, expiry date and date of birth of the cardholder before finalising the booking . If you don't have one yet, you can order the Happy Card online now and start saving immediately.

Cancellation conditions:

With the confirmation of your booking, you have accepted our terms and conditions as well as our cancellation policy. Any cancellation — regardless of the reason, including illness or global circumstances — will be processed accordingly. We kindly ask for your understanding that exceptions cannot be offered.

The cancellation must be made in writing. Please understand that it takes us 2-3 weeks to process cancellations. 

Change to the booking/rebooking:
Our reservations team must first check whether a rebooking/change to an existing booking is possible. If the rebooking/change is possible, a processing fee of € 100,- will be charged. The original accommodation costs may not be reduced in the event of a rebooking/change. Rebooking requests made less than 90 days before arrival are treated as cancellations.

General booking information

Booking guarantee:
The reservation is binding when the booking confirmation is sent. The room is firmly reserved at the time of booking, the booking guarantee is made upon receipt of the deposit. Final payment is due one week before arrival.

Travel insurance:
Familotel recommends taking out hotel cancellation insurance via Allianz Travel. In the event of cancellation, you will be charged according to the cancellation conditions.

Reimbursement of services not consumed:
If the number of persons decreases during the booked arrangement, e.g. due to early departure or interruption by the day, there is no price reduction. This also applies to services not utilised, such as childcare, meals or additional services.

Guaranteed room request: For a surcharge of €10 per night it is possible to book a fixed room number or suites with special features such as laminate flooring, carpeting, bathtub or special room layout, provided the desired room type is still available

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

Culinary delights and food preparation are particularly important to us at the Habachklause. Please let us know before your arrival if you have any allergies or intolerances so that our kitchen team can prepare for them.

We are obliged by law to inform you about those 14 substances or products that can cause allergies or intolerances. We refer to personal responsibility and ask you to clarify with our team before consumption whether and which ingredients are contained in the respective dishes offered. We cannot guarantee that dishes are 100% free from certain allergens. However, we will do our best to inform guests verbally about any intolerances.

Please note that many credit and debit cards have a daily, weekly and international limit. We recommend clarifying this with your bank before you go on holiday.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

Culinary delights and food preparation are particularly important to us at the Habachklause. Please let us know before your arrival if you have any allergies or intolerances so that our kitchen team can prepare for them.

We are obliged by law to inform you about those 14 substances or products that can cause allergies or intolerances. We refer to personal responsibility and ask you to clarify with our team before consumption whether and which ingredients are contained in the respective dishes offered. We cannot guarantee that dishes are 100% free from certain allergens. However, we will do our best to inform guests verbally about any intolerances.

Culinary delights and food preparation are particularly important to us at the Habachklause. Please let us know before your arrival if you have any allergies or intolerances so that our kitchen team can prepare for them.

We are obliged by law to inform you about those 14 substances or products that can cause allergies or intolerances. We refer to personal responsibility and ask you to clarify with our team before consumption whether and which ingredients are contained in the respective dishes offered. We cannot guarantee that dishes are 100% free from certain allergens. However, we will do our best to inform guests verbally about any intolerances.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

On the day of arrival the rooms and suites are ready for occupancy from 2 pm, on the day of departure we ask you to vacate the rooms by 10 am. The hotel inclusive services begin and end at these times.

Arrival from 7 am
If you book an Early Arrival Package, you can arrive for breakfast or lunch.

Late arrival after 8 pm
For late arrivals, we are happy to serve snacks or a cold snack platter on request. If you arrive before 10 pm, we will serve the snacks or snack platter in the restaurant, after which we will bring the order to your room. Please let us know if you are arriving after 8pm.

A late check-out is possible depending on availability. The reception team will be happy to inform you.

Please note that smoking is strictly prohibited in all rooms and suites. The smoking ban also applies to e-cigarettes.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

Legally prescribed local tax from the municipality of Bramberg: € 2.55 per person aged 15 and over per night

Legally prescribed Mobility tax since May 1, 2025: € 0.50 per person (aged 15 and over) and per night for the free use of all public transport throughout the province of Salzburg. From May 1, 2027, the contribution will be increased to €1.10.

Happy Card from Familotel:
With the Familotel Happy Card, 5% will be deducted from the room rate. The reservations team requires the card number, expiry date and date of birth of the cardholder before finalising the booking . If you don't have one yet, you can order the Happy Card online now and start saving immediately.

Cancellation conditions:

With the confirmation of your booking, you have accepted our terms and conditions as well as our cancellation policy. Any cancellation — regardless of the reason, including illness or global circumstances — will be processed accordingly. We kindly ask for your understanding that exceptions cannot be offered.

The cancellation must be made in writing. Please understand that it takes us 2-3 weeks to process cancellations. 

Change to the booking/rebooking:
Our reservations team must first check whether a rebooking/change to an existing booking is possible. If the rebooking/change is possible, a processing fee of € 100,- will be charged. The original accommodation costs may not be reduced in the event of a rebooking/change. Rebooking requests made less than 90 days before arrival are treated as cancellations.

General booking information

Booking guarantee:
The reservation is binding when the booking confirmation is sent. The room is firmly reserved at the time of booking, the booking guarantee is made upon receipt of the deposit. Final payment is due one week before arrival.

Travel insurance:
Familotel recommends taking out hotel cancellation insurance via Allianz Travel. In the event of cancellation, you will be charged according to the cancellation conditions.

Reimbursement of services not consumed:
If the number of persons decreases during the booked arrangement, e.g. due to early departure or interruption by the day, there is no price reduction. This also applies to services not utilised, such as childcare, meals or additional services.

Guaranteed room request: For a surcharge of €10 per night it is possible to book a fixed room number or suites with special features such as laminate flooring, carpeting, bathtub or special room layout, provided the desired room type is still available

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

Culinary delights and food preparation are particularly important to us at the Habachklause. Please let us know before your arrival if you have any allergies or intolerances so that our kitchen team can prepare for them.

We are obliged by law to inform you about those 14 substances or products that can cause allergies or intolerances. We refer to personal responsibility and ask you to clarify with our team before consumption whether and which ingredients are contained in the respective dishes offered. We cannot guarantee that dishes are 100% free from certain allergens. However, we will do our best to inform guests verbally about any intolerances.

Please note that many credit and debit cards have a daily, weekly and international limit. We recommend clarifying this with your bank before you go on holiday.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.

We would be delighted if you travelled by environmentally friendly public transport. We will be happy to pick you up from the train or bus station. Please let us know when you book so that we can check capacities.