FAQs & AGBs

Habachklause Family Resort is located at an elevation of 819 meters (2,687 ft) at the entrance to the beautiful Habach Valley in Bramberg am Wildkogel, in the heart of SalzburgerLand, Austria. Surrounded by the Hohe Tauern National Park and the Kitzbühel Alps, our peaceful location offers the perfect setting for a relaxing family vacation in the Austrian Alps.

Address:
Habach 17
5733 Bramberg am Wildkogel
Austria

Traveling by Car

Habachklause is easy to reach by car from several directions. Depending on your starting point, you can travel via:

• Kitzbühel
• Zillertal Valley
• East Tyrol (Osttirol)
• Zell am See

Nearest Airports

If you're traveling by plane, our family resort is conveniently located near three international airports:

• Munich Airport (MUC): approximately 170 km (106 miles) – about 2.5 hours by car
• Innsbruck Airport (INN): approximately 110 km (68 miles) – about 1.5 hours
• Salzburg Airport (SZG): approximately 130 km (81 miles) – about 1.5 hours

For detailed driving directions, please refer to our directions page before your trip.

In most cases, snow chains are not required to reach Habachklause, even during the winter season. However, we recommend keeping a set of snow chains in your vehicle as a precaution, especially if snow is forecast or road conditions change unexpectedly.

Please also note Austria's winter tire regulations. From November 1 through April 15, all vehicles must be equipped with winter tires whenever roads are covered with snow, slush, or ice, or when winter driving conditions are present.

Traveling with the proper winter equipment helps ensure a safe and comfortable journey to our family resort in the Austrian Alps.

Yes! Habachklause is easy to reach by public transportation, making it a convenient choice for guests traveling without a car.

The most common route is to take a train to Zell am See, then continue with the Pinzgau Local Railway (Pinzgauer Lokalbahn) or a regional Postbus to the Weyer Habachtal bus stop.

If you let us know your arrival time in advance, we are happy to provide a complimentary pickup from the train station or bus stop whenever our schedule allows.

Free Public Transportation During Your Stay

As a guest of Habachklause, you'll receive the Salzburg Guest Mobility Ticket, which gives you free, unlimited access to public transportation throughout the entire state of Salzburg for the duration of your stay.

Whether you're planning scenic train rides, exploring nearby villages, or visiting popular attractions, you can travel conveniently and sustainably without the need for a car.

Yes. If you let us know your arrival details in advance, we are happy to provide a complimentary pickup from the local train or bus station, subject to availability.

While Habachklause does not operate its own airport shuttle service, our team is happy to help you arrange a paid airport transfer or taxi service from nearby airports, ensuring a smooth and convenient journey to our family resort.

If you need assistance planning your arrival, simply contact us before your trip, and we'll be happy to recommend the best transportation options for your travel schedule.

Yes. Complimentary outdoor parking is available directly at Habachklause for all hotel guests.

No parking reservation is required, so you can simply arrive and park your vehicle conveniently on-site. Please note that Habachklause does not currently offer underground or covered parking.

Yes. Electric vehicle (EV) charging stations are available on-site at Habachklause for an additional fee.

If you plan to charge your vehicle during your stay, please let our reception team know when you arrive. Since the number of charging stations is limited, availability cannot be guaranteed at all times.

We recommend requesting access as early as possible, especially during peak travel periods.

Habachklause is conveniently located in the heart of the Austrian Alps and is easily accessible from several major cities.

Approximate driving times are:

• Salzburg: about 2 hours
• Innsbruck: about 1 hour 45 minutes
• Munich: about 2.5 hours

Please note that travel times may vary depending on your chosen route, traffic conditions, weather, and the time of year.

Thanks to its central location in Bramberg am Wildkogel, SalzburgerLand, Habachklause is an ideal destination for families traveling from Austria, Germany, or neighboring countries.

Habachklause offers a variety of indoor play areas where children can climb, explore, and have fun—whatever the weather.

Indoor Adventure Playgrounds

Guests have access to two public indoor playgrounds designed for children of different ages.

The Habachklause Adventure World features:

• Climbing structures
• Slides
• A suspension bridge
• An underwater-themed ball pit
• Interactive play areas and more

In addition, the Fun & Action Park includes:

• Crawl tunnels
• A spiral slide
• Climbing elements
• A large ball pit

Both indoor play areas are open daily from 6:00 AM to 10:30 PM, giving families plenty of opportunities to play throughout the day.

Baby Club Playroom

Families with young children can also enjoy the Baby Club, which is available as a supervised parent-and-child playroom for children up to 3 years old during selected times each day.

The current opening hours are posted at the resort.

The 4,000+ m² Adventure and Water Playground at Habachklause offers endless opportunities for children to play, explore, and enjoy the outdoors in the Austrian Alps.

The outdoor play area includes:

• A dedicated toddler play area
• Water and mud play stations
• Go-karts
• Balance bikes
• Climbing areas and adventure structures
• Tree houses
• Slides
• A forest of swings
• A tipi village
• A campfire area
• A soccer field

From December through March, some outdoor play areas may have limited availability due to weather conditions and seasonal restrictions.

Yes. Several medical facilities, pharmacies, and emergency services are available near Habachklause. The nearest doctors and healthcare providers can be reached within a short drive.

Pharmacy

Kristall Pharmacy (Kristall-Apotheke) – Bramberg
Phone: +43 6566 72816

General Practitioners

The following general practitioners are located nearby:

• Dr. Michaela Lampl – Bramberg
  Phone: +43 6566 7379
• Dr. Christian Lerch – Bramberg
  Phone: +43 6566 7002
• Dr. Walter Bogensperger – Neukirchen
  Phone: +43 6565 6363

All general practitioners listed above are approximately 5 minutes away by car.

Pediatrician

Dr. Roland Drexler – Mittersill
Approximately 15 minutes by car
Phone: +43 6562 20350

Hospital and Medical Emergency Care

Tauernklinikum Mittersill
Approximately 15 minutes by car
Phone: +43 6562 4536-0

24-hour medical emergency hotline (Austria):
Phone: 141

Children’s Hospital and Pediatric Emergency Care

For specialized pediatric emergency treatment, the following facilities are available:

District Hospital St. Johann in Tirol (Bezirkskrankenhaus St. Johann in Tirol)
Approximately 1 hour 15 minutes by car
Phone: +43 5352 6060

Kardinal Schwarzenberg Clinical Center (Kardinal Schwarzenberg Klinikum)
Approximately 1.5 hours by car
Phone: +43 6415 71010

Dentists

DDr. Reichegger – Neukirchen
Approximately 5 minutes by car
Phone: +43 6565 6674

Pediatric Dentist

Dr. Stefan Zwicknagel & DDr. Cornelia Strasser – Mittersill
Approximately 15 minutes by car
Phone: +43 6562 48650

Dogs are welcome at Habachklause only during selected periods and in designated dog-friendly rooms.

Advance approval and registration are required before booking. Please contact our team before making your reservation to check availability and whether traveling with your dog is possible for your preferred dates. A maximum of one dog per room is permitted.

An additional fee of €35 per night applies for stays with a dog. This fee does not include food or dog equipment.

Yes. Guests can use our convenient hotel laundry service during their stay. We are happy to wash and dry your vacation laundry directly at the resort.

Our laundry service rates are:

• Washing (up to approx. 5 kg / 11 lbs): €15 per load
• Drying: €10 per load
• Ironing: €2 per item

Laundry detergent is included in the price. Depending on current occupancy and workload, your laundry will usually be returned within 24 to 48 hours.

Please note that self-service washing machines are not available at Habachklause.

For organizational reasons, we kindly ask for your understanding that we cannot accept laundry requests within 48 hours before your departure.

Yes. All electrical outlets throughout Habachklause, including those in guest rooms and suites, are equipped with child safety protection.

This provides an added level of comfort and peace of mind for families traveling with babies and young children.

Yes. Complimentary Wi-Fi is available throughout the entire hotel, including all guest areas and accommodations.

Guests can stay connected during their vacation with convenient access to the internet throughout the resort.

In the hustle and bustle of departure, it can easily happen that something is forgotten. We will be happy to send you forgotten items.
The following fees apply:

• small parcel - packaging € 7,-
• Medium parcel - packaging € 9,-
• large parcel - packaging € 12,-
• plus postage according to Post/UPS/Feedex

Electronic items, passports/personal documents or wallets may not be sent by post. In this case, we recommend that you arrange a collection service.

Found items that have not been missing for more than 2 months will be disposed of by us. We accept no liability for theft at the hotel.

Habachklause accepts several convenient payment methods for your reservation and hotel stay.

Bank Transfer from an EU Country

Please use the following bank details for transfers from EU countries:

Recipient: Habachklause Management GmbH
IBAN: AT11 2040 2003 0013 2225
BIC: SPMIAT21XXX

Bank: Sparkasse Mittersill, Bramberg Branch

Bank Transfer from a Non-EU Country

For international bank transfers from non-EU countries, please use:

Recipient: Habachklause Management GmbH
IBAN: AT11 2040 2003 0013 2225
SWIFT: SPMIAT21XXX

Please note: SWIFT transfers may incur additional bank fees. Any transfer charges are the responsibility of the sender.

When making a bank transfer, please include your booking number as the payment reference so that we can correctly assign your payment.

Payment at Check-Out

Your hotel bill at check-out can be paid using:

• Cash in Euros (€)
• Debit card
• Credit card

We accept VISA and Mastercard.

No, the Nationalpark SummerCard is not included when staying at the Habachklause. It cannot be purchased separately either, as we are not a participating accommodation provider.

We have consciously decided against membership: the cost of the SummerCard would have to be added to the room rate for every night and every family member, including children—regardless of how often the included services are actually used. Many families do not take a paid excursion every day. In addition, many attractions have limited opening hours or are completely closed, particularly in May and October, while guests would still have to pay the full cost of the SummerCard.

For this reason, the current pricing model does not align with our commitment to fair and transparent rates. Our guests pay for excursions individually, meaning they only pay for the attractions and activities they actually wish to enjoy.

Habachklause has been lovingly managed by the Maier family since 1921. Today, the resort is run by the fifth generation of the family, Anja and Thomas Maier, who personally take care of their guests together with other family members.

This genuine family hospitality can be felt throughout the entire resort. Every family receives personal attention, individual wishes are valued, and many guest encounters develop into lasting connections.

With space for only around 40 families, Habachklause remains a small, welcoming family resort where guests can truly relax, feel recognized, and quickly feel at home.

You can find all the information regarding data protection and privacy in our Privacy Policy section.

Our rooms and suites are ready for check-in from 3:00 PM on the day of arrival. Early check-in may be possible depending on availability, but cannot be guaranteed.

On the day of departure, we kindly ask you to vacate your room or suite by 10:00 AM at the latest. With our Stay Longer Package, you can continue to enjoy the hotel’s facilities and culinary offerings until 3:00 PM, even after checking out of your room.

With our Alcohol-Free All-Inclusive package, the regularly included services begin at 3:00 PM on the day of arrival and end with check-out at 10:00 AM on the day of departure.

With an Early Arrival Package, you can enjoy the hotel’s facilities before your room is ready. For arrivals between 10:00 AM and 1:00 PM, lunch is also included. The Very Early Arrival Package for arrivals between 7:30 AM and 9:30 AM additionally includes breakfast and lunch.

With our Stay Longer Package, you can continue to enjoy the hotel’s facilities until 3:00 PM after check-out. Lunch and an afternoon snack are included.

With our All-Inclusive VIP package, the Early Arrival Package and Stay Longer Package (without room access), as well as lunch on the day of arrival and departure, are already included.

The Habachklause features 43 individually designed rooms and suites. Of these, 24 are located in the hotel’s main building, 17 in the Bauernhaus Chalet, and two in the Wellness & Spa Tower.

Yes. The Bauernhaus Chalet is connected to the hotel’s main building by a short, fully covered walkway. You’ll only be outside for a few seconds and are protected from rain and snow along the way. All key hotel facilities are just a short walk away.

Please note that the connecting walkway includes stairs and is therefore not wheelchair accessible.

Currently, only the two-room Mondstein Suite and the two-room Wellness Loft Suite are equipped with air conditioning. None of our other rooms or suites currently have air conditioning. Fans are available upon request. Please note that we do not provide portable air-conditioning units.

Most rooms and suites feature a balcony. Select ground-floor rooms have a terrace or direct access to the garden. The Wellness Tower Studio does not have a balcony. You can find the specific outdoor features listed in each room description.

For your vacation with a baby, we provide a crib or bedside crib, changing mat, kettle, baby bathtub, child toilet seat, potty, and step stool. Our baby monitor works through the hotel’s telephone system and does not include video.

A nightlight, bottle warmer, and bed rail are also available free of charge upon request for your stay.

A kettle is included in the standard room amenities. Shared refrigerators and microwaves are available in the main building and the Bauernhaus Chalet. Selected newly renovated rooms and suites feature a private mini-fridge and coffee maker. You can find the exact amenities listed in each room description.

Our rooms and suites are individually designed. For room categories that include multiple rooms, the layout, flooring, furnishings, beds, or orientation may vary slightly from the photos and floor plans shown on our website. In these cases, the images are examples of the respective room category.

The room size, maximum occupancy, and key amenities explicitly listed for the category remain unchanged. If you have a preference for a specific room setup, you can request a particular room, subject to availability, for an additional fee.

Almost all bedrooms feature blackout curtains. Since the available features may vary depending on the room category, our team will be happy to provide personalized advice and help you choose a room that best suits your needs.

All water at the Habachklause comes from our own natural spring and is of the highest drinking-water quality.

Bathrobes in various sizes for both adults and children are provided in all rooms and suites.

Irons are not provided in our rooms or suites. Our team will be happy to iron your clothes for an additional fee. Please contact the front desk to arrange this service.

Our baby monitor works in all rooms and suites through the hotel’s telephone system and connects to your mobile phone. Video monitoring is not available. Depending on your mobile carrier, connection charges may apply if an alarm call is not answered.

The resort is home to ponies, goats, sheep, Mangalica pigs, rabbits, guinea pigs, geese, ducks, chickens, and fish. There is also a farm right next to the hotel with cows and calves. From mid-June through mid-September, the cows spend time grazing in the surrounding area or up on the alpine pastures.

The farm is located right next to the resort and is actively run by members of the host family. It is home to cattle and calves and is one of three family-run farms that supply many of the ingredients used in the hotel kitchen.

Guests are not able to actively participate in farm chores in the cowshed. However, you can visit the cows daily outside of their resting hours, watch them being fed, and experience everyday farm life up close.

Every afternoon, children and parents can join our animal keeper, Erika, and help with feeding the animals. The group feeding session usually starts between 4:00 and 5:00 PM, depending on the season, at the goat enclosure. It is free of charge and no reservation is required. The exact time is listed in the current weekly activity schedule.

Please note that the animals must not be fed individually outside the official feeding session.

Our animals live right here at the resort and can be visited every day. This means children can see them throughout their stay and experience life with the animals up close.

Many of our animals can also be gently petted. Please treat them with care and respect, and follow the instructions posted at the individual animal enclosures.

The animals live at the resort year-round and can also be visited during the winter months. Some of the cows spend the summer, from mid-June through mid-September, up on the alpine pastures, while the other cows graze in the surrounding area.

From April through November, we offer complimentary pony rides twice a week on weekdays, as part of our Kids Club program.

From Monday through Saturday, guided pony walks and professional riding lessons are available for an additional fee, always in the morning. Reservations for these activities can be made at the front desk or arranged before arrival.

Riding lessons are available for children ages 4 and up. We offer private lessons and lunge lessons. Each session lasts 25 minutes and costs €28. Lessons are available from April through November, always in the morning.

Children under 4 can enjoy a guided pony walk with our riding instructor.

Pony rides offered as part of our Kids Club program are complimentary for hotel guests. Each child can enjoy one or two laps around the riding arena. Additional guided pony walks and riding lessons are available for an extra fee.

We do not offer horseback trail rides directly at the resort. However, there is an independent provider in the nearby village of Bramberg. Our front desk team will be happy to provide you with information about the current options.

Our horseback riding activities at the resort are reserved for children. Adults can find suitable riding opportunities in the nearby village of Bramberg. Our front desk team will be happy to provide information about current options.

For pony rides, guided pony walks, and riding lessons, we recommend long pants and sturdy, closed-toe shoes. Riding helmets are available on site, or you are welcome to bring your own.

Our Baby Club provides childcare for babies from their first week of life through 2 years and 9 months. Starting on their third birthday, children can join the Kids Club. Childcare is provided by experienced staff members.

Childcare in the Baby Club is available Monday through Friday from 8:30 AM to 8:00 PM, and Saturday and Sunday from 12:00 PM to 8:00 PM. Registration is required by the evening before at the latest.

es. Baby and toddler childcare without a parent present must be reserved by 6:00 PM the evening before. Before the first childcare session, you will also complete a Baby Passport with important information about your child, including sleep schedule, eating habits, allergies, special needs, and how to reach the parents.

At selected times each day, the Baby Club is available to parents and toddlers as a shared playroom without childcare. The current parent-and-child hours are posted on site.

When parents use the Baby Club together with their child, parents remain responsible for supervising their child. Our childcare staff only supervise children who are registered for childcare.

Yes. The Baby Club has cozy sleeping areas and its own baby kitchen. We do our best to follow your child’s usual sleep and meal schedule. Please discuss any special routines, preferences, or needs directly with our childcare team.

Our extensive HiPP Baby Food Bar is available daily from 6:00 AM to 10:30 PM. It offers a wide selection of baby and toddler foods, including fruit and vegetable purées, various meals, milk cereals, organic infant formula, teas, and breakfast cereals.

Age-appropriate food is also available in the Baby Club. Upon request, our kitchen can prepare fresh purées for babies and toddlers.

Yes. Strollers from Thule and Bugaboo, with either a seat or bassinet, as well as baby carriers and child carrier backpacks, are available to borrow free of charge.

If you need a winter footmuff for the stroller, please bring your own.

Yes. There are several stroller-friendly walking routes starting directly from the resort, including paths along the Salzach River. A wide trail also leads into the Habach Valley, which begins right behind the hotel and can be easily accessed with an all-terrain stroller.

Our team will be happy to recommend suitable routes and provide hiking tips during your stay.

Children can attend the Kids Club starting on their third birthday. No advance registration is required for the Kids Club.

Babies and toddlers up to 2 years and 9 months are cared for in our separate Baby Club, which is tailored to their age. Advance registration by the evening before is required for the Baby Club.

Kids Club childcare is available Monday through Friday from 8:30 AM to 8:00 PM, and Saturday and Sunday from 12:00 PM to 8:00 PM. No advance registration is required.

Our Kids Club is exclusively available as part of the supervised childcare program. For family playtime, families can enjoy our indoor play areas and spacious outdoor playground. Depending on the season, we also offer a variety of family activities, such as creative sessions in the workshop, guided pony walks, and much more.

Our team will be happy to provide information about the current program.

The Kids Club program combines play, physical activity, creativity, nature, and farm experiences. Depending on the season and weekly schedule, children can enjoy activities such as:

• Pony rides and animal visits
• Painting, crafts, and creative activities
• Free play with high-quality toys and materials
• Themed and nature-focused activity days
• Glitter tattoos and face painting
• Campfires in summer and winter
• Game and movie nights

The exact program is announced on site.

Yes. For children ages 8 and up, activities are tailored to their age and interests. During the summer vacation period, we also offer special activities and programs for older kids.

The Kids Club is generally intended for children ages 3 and up. Younger siblings are cared for in the Baby Club.

If a younger sibling will turn 3 within the next three weeks, an exception may be possible depending on the activity and the Kids Club’s capacity. The decision is made by the staff member in charge. Please speak with our childcare team directly on site to discuss your individual situation.

Yes. Childcare in the Kids Club and Baby Club is included for hotel guests during the regular childcare hours.

Yes. Children can enjoy lunch at 12:00 PM and dinner at 6:00 PM together in the Kids Club. A quick sign-up is required by 11:00 AM for lunch and by 5:00 PM for dinner. Healthy snacks are also available during childcare hours.

Various children’s classes and activities are available for an additional fee and should be booked in advance:

• Swimming lessons for children ages 4 and up
• Baby and toddler swimming for children ages 4 months to 3 years and 9 months
• Riding lessons for children ages 4 and up, available from April through November
• Guided pony walks with our riding instructor
• Beginner ski lessons for children ages 3 to 5, available from December through February, depending on snow conditions

We recommend booking these activities as early as possible, ideally when you make your reservation.
Children’s Classes & Activities at the Habachklause

The meals and dining services included in your room rate depend on the rate you book. Most rates include our Alcohol-Free All-Inclusive package, which includes the general Habachklause inclusions, breakfast, lunch, an afternoon snack, dinner, and selected non-alcoholic beverages.

Rates specifically marked as All-Inclusive VIP also include our VIP dining package in addition to the general Habachklause inclusions. You can find the dining package included with your booking in your reservation confirmation.

We do not offer room-only, bed-and-breakfast, or half-board rates.

The Habachklause offers two dining options: Alcohol-Free All-Inclusive and All-Inclusive VIP. Which option is included depends on the rate you book.

Learn more about our dining options

Our regular meal times are:

• Breakfast buffet: 7:00–10:00 AM
• Lunch buffet: 12:00–1:30 PM
• Afternoon snack: 1:30–5:00 PM, including snacks, coffee, and cake
• Dinner: 6:00–8:00 PM, with a served menu for adults and a children’s buffet

At 8:00 PM, the restaurant takes its last orders. The kitchen closes afterward.

The HiPP Baby Food Bar, Gusto Corner, and Juice Bar are also available daily from 6:00 AM to 10:30 PM.

With our Alcohol-Free All-Inclusive package, the following non-alcoholic beverages are included and available for self-service:

• Habachklause spring water and sparkling water
• Apple, elderflower, blackcurrant, and raspberry juices from the juice bar
• Coffee from the self-service machine, with your choice of cow’s milk or oat milk
• A selection of teas

Our own spring water, with excellent drinking-water quality, is available throughout the hotel.

For an additional charge, we are happy to serve alcoholic beverages, selected non-alcoholic drinks such as soft drinks and house-made lemonades, as well as specialty coffee prepared with our espresso machine.

All-Inclusive VIP includes everything in our Alcohol-Free All-Inclusive package, plus a range of additional benefits:

• Early Arrival Package on the day of arrival, without room access
• Stay Longer Package on the day of departure, without room access
• À la carte breakfast
• All drinks from the bar menu, plus wines up to €40 per bottle, with no quantity limit
• Reserved seating in our new Egartl restaurant for all meals
• Gourmet dinner menu featuring up to seven courses

Learn more about our dining options

With Alcohol-Free All-Inclusive:

• Breakfast: buffet
• Lunch: buffet
• Afternoon snack, cake & sweets: buffet
• Dinner: five-course dinner served at the table for adults; children’s buffet

With All-Inclusive VIP:

• Breakfast: à la carte, served at the table
• Lunch: buffet
• Afternoon snack, cake & sweets: buffet
• Dinner: five-course gourmet dinner served at the table for adults; children’s buffet

Our kitchen team can accommodate many food allergies and dietary restrictions. Please let us know about any allergies or intolerances before your arrival so we can make the necessary preparations.

We kindly ask guests to wear neat, appropriate attire that reflects the elegant atmosphere of the hotel, especially in the evening.

Casual clothing, as well as bathrobes and flip-flops, are welcome for lunch and the afternoon snack. For dinner, however, we ask that you wear more appropriate attire.

Throughout the hotel’s indoor areas, please wear shoes (indoor or outdoor shoes). Socks are required in the indoor play areas. For hygiene reasons and, in particular, for the safety of our youngest guests, going barefoot is not permitted.

The Habachklause features two separate wellness areas: the Family Wellness Area, designed for the whole family, and the Adults Only Spa for guests aged 16 and over. This allows families to enjoy fun and relaxation in the water while adults can retreat to peaceful, quiet spaces at the same time.

The Family Wellness Area features a panoramic indoor pool, a heated outdoor pool, and a separate children’s pool with three small slides. This provides suitable water areas for everyone—from babies and toddlers to older children and adults.

The indoor pool and children’s pool are heated to a comfortable 33–34°C (91–93°F). Depending on the season, the outdoor pool is maintained at temperatures between 26 and 33°C (79–91°F).

The outdoor pool in the Family Wellness Area is heated year-round and can generally be used throughout the winter. A temporary exception applies during the construction and completion of the new outdoor pool, from February 29, 2027, to July 10, 2027.

The Adults Only Spa is a peaceful retreat for guests aged 16 and over. It features a 35°C (95°F) heated rooftop pool, Finnish sauna, ESPURO steam bath, rain showers, relaxation areas, and a dedicated yoga room.

Our Family Wellness Area features a Swiss pine bio sauna, a Finnish sauna, a herbal steam bath, and a Swiss pine infrared area overlooking the kids’ pool. The entire Family Wellness Area, including the sauna facilities, is a textile-friendly wellness area, meaning swimwear is required.

At the Healing Hand Spa in the Wellness Tower, we offer a variety of massages, beauty treatments, and body treatments. Treatments can be booked at the reception desk during your stay or arranged in advance before your arrival.

The Habachklause features a small fitness room equipped with TechnoGym equipment, including a treadmill, stationary bike, cross trainer, functional trainer, Skillup equipment, and dumbbells. The Adults Only Spa also has a dedicated yoga room.

Baby swimming classes are offered Monday through Friday for children aged 4 months to 3 years, along with swimming lessons for children aged 4 and older. Classes require advance registration and take place at scheduled times in the early morning.

On July 10, 2027, the new Lazy River Pool in the Spa Garden will open. In early December 2027, another new area featuring two water slides and an additional relaxation room will open.

All other pools, wellness areas, and hotel facilities will remain available as usual throughout the construction period.

Right at the resort, families can enjoy a 4,000 m² adventure and water playground, an educational farm with lots of animals, pony riding, and a variety of nature experiences. The Smaragd Trail into the Habach Valley starts directly behind the hotel. There are also several scenic, stroller-friendly walking trails around the resort, making it easy for families with young children to explore the surrounding nature.

In summer, bicycles, e-bikes (for an additional fee), child bike seats, helmets, and bike trailers are available to rent, subject to availability. This makes it easy to explore nearby destinations such as Blausee, the Salzach Cycle Path, and other attractions in the surrounding area.

Yes. The wide trail is generally suitable for all-terrain strollers, although there are two or three steeper sections. Alternatively, child carriers and baby carriers are available to rent at the hotel for younger children.

No. The Habach Valley is located within the Hohe Tauern National Park and is closed to private vehicle traffic. You can start your hike directly behind our hotel along the Smaragd Trail or take the Habach Valley taxi, the “Smaragd-Express,” into the valley. We recommend booking the taxi the day before - current taxi information.

The valley stations of the Wildkogel Mountain Lifts are located in Neukirchen and Bramberg, just a 5-minute drive from the hotel. The gondolas take you comfortably up to around 2,000 meters (6,560 feet) in the Kitzbühel Alps, offering easy access to hiking trails, panoramic views, and family-friendly mountain experiences.

At around 2,000 meters (6,560 feet), families can enjoy easy walks and hikes, some of which are suitable for strollers, as well as more challenging summit tours, a scenic reservoir, welcoming mountain huts, and spectacular views of the Kitzbühel Alps and Hohe Tauern National Park. The mountain stations in Neukirchen and Bramberg also feature family-friendly playgrounds, a wooden marble run, and picnic and rest areas.

From the mountain station in Neukirchen to the middle station, a scenic panoramic hiking trail offers beautiful views. From the middle station down to the valley, the Slide Trail features 10 stainless-steel slides and leads to the Stockenbaum mountain inn. From there, the Adler-Toni Adventure Trail continues to the valley station in Neukirchen. These trails are not suitable for strollers.

From the mountain station in Bramberg to the middle station, families can enjoy an action-packed mountain cart track covering approximately 4.5 km (2.8 miles).

Yes. A stroller-friendly panoramic trail runs between the mountain stations and around the reservoirs, making the Wildkogel a great destination for families with young children.

The Mountain Cart track runs from the top station of the Smaragdbahn in Bramberg down to the middle station. Children aged 4 to 9 can ride together with an adult. From the age of 10 and with a minimum height of 1.50 m (4 ft 11 in), children are allowed to ride a Mountain Cart independently.

Yes, the Wildkogel-Arena holiday region is ideal for families. Around the Habachklause, you can reach numerous family-friendly attractions, activities, and day-trip destinations within just a few minutes—many on foot and others after a short drive. This makes it easy to enjoy a varied, relaxing, and hassle-free family vacation in the Wildkogel-Arena.

At the Bramberg Sports Center, you can enjoy four floodlit clay tennis courts. Padel tennis is available on four courts at the Hollersbach leisure center. The family-friendly 18-hole golf course at the Nationalpark Hohe Tauern Golf Club is located in nearby Mittersill and also offers golf lessons and equipment rental. All facilities can be reached by car within a short time. Reservations are made directly with the respective provider, and our team will be happy to assist you.

Good to know: Habachklause guests receive discounted rates for padel tennis in Hollersbach and the golf course in Mittersill. Our reception team will be happy to provide further information.

With the confirmation of your booking, your reservation becomes binding and the cancellation policy applies.

The booked room or suite is reserved exclusively for you and guaranteed upon receipt of the agreed deposit. If the agreed deposit is not received by the specified deadline, we reserve the right to cancel the reservation.

For online bookings, we reserve the right to verify availability within 48 hours. Your online reservation therefore becomes binding only once you have received our final booking confirmation.

The following cancellation terms apply:

• Up to 91 days before arrival: €100 processing fee
• 90 to 31 days before arrival: 40% of the total booking price plus a €100 processing fee
• 30 to 8 days before arrival: 70% of the total booking price plus a €100 processing fee
• 7 to 0 days before arrival: 100% of the total booking price
• Late arrival or early departure: 100% of the total booking price

Please note that special booking and cancellation conditions apply to certain periods, such as New Year’s Eve Holidays. The cancellation conditions accepted with your booking confirmation shall apply.

The cancellation terms accepted with your booking confirmation apply. Unused services will not be refunded. There is also no refund for late arrival or early departure.

Cancellations must be submitted in writing. We also ask you to use our cancellation form. Please allow up to two business days for your cancellation request to be processed. If a refund is due, it may take 21–28 days to be processed.

The terms and conditions applicable to your reservation can be found in your booking confirmation and on our website. If you have any questions, our reservations team will be happy to assist you personally.

Please notify our reservations team in writing as soon as possible. If you are unable to take your vacation, the agreed cancellation terms will apply. If you have purchased travel insurance, you can submit the required documentation to your insurance provider afterward.

Whether a booking can be changed to different dates is reviewed individually by our reservations team. If the change is approved, a €100 processing fee will apply, and the original accommodation price may not be reduced.

Change requests made less than 90 days before arrival will be treated as cancellations and are therefore subject to the applicable cancellation terms. No exceptions can be made in the event of illness.

We strongly recommend taking out travel insurance to protect your booking against unexpected circumstances.

Habachklause does not offer travel insurance directly. However, we strongly recommend taking out travel cancellation insurance, for example through Allianz Travel or Europäische Reiseversicherung. The insurance policy is purchased directly from the respective provider. Please check in advance which cancellation reasons and benefits are covered. Many credit cards now also include travel insurance, so it is worth checking your card’s coverage in advance.

If you cancel your booking, cancellation fees will apply according to the applicable cancellation terms. Any reimbursement will be handled directly through your travel insurance provider.